When visiting the website www.mellowstore.ge, you are obliged to read our Privacy Policy. We may update our Privacy Policy and make some changes or additions, so Mellowstore recommends you check it occasionally.
Customer who voluntarily provides personal data to Mellowstore automatically authorises Mellowstore to use it for storing and processing purposes.
This Privacy Policy defines the manner of processing customers’ personal data, its purpose and terms of its use and storing. Based on the “Law of Georgia On Personal Data Protection”, Mellowstore aims to protect the customer’s personal data.
This Privacy Policy is integral part of the Terms and Conditions of using the Mellowstore website and represents a mutually binding document.
The terms used in this document have the following definition:
Using the Mellowstore website is considered as the user’s consent to the Privacy Policy. Thus the user grants Mellowstore the right to process, store and use the personal information provided by him/her.
The mentioned information will be used by Mellowstore for the purpose of providing the service, taking into account the applicable law.
Mellowstore will process the user’s personal data if:
Users have the right to request from Mellowstore the following information about data processing:
Upon request of the user, Mellowstore is obliged to correct, update, add, block, delete or destroy data if it is incomplete, inaccurate, or not updated or if its collection and processing were carried out by violating the requirements of the law.
In case of violating the rights stipulated by the law of Georgia on Personal Data Protection, the user has the right to go to court or address.
The user has the right to withdraw his/her consent given to Mellowstore at any time and request to terminate data processing and demand to destroy processed data.
The user is obliged to provide Mellowstore with complete and accurate personal data to receive the service in the future. This obligation also applies to changes in the information made by the user at a later stage.
In order to improve the quality of Mellowstore service, problem-solving, feedback and security, incoming and outgoing calls are recorded, stored and processed.
By using the Mellowstore website user gives consent his/her personal data and Cookies to be stored and processed by Mellowstore.
The user is obliged to provide Mellowstore with complete and accurate information and, in case of changes, to update provided data.
Mellowstore lacks the ability to verify the accuracy and authenticity of the data provided by the user, including the user’s age. If it is revealed that the person providing the information is a minor, Mellowstore is entitle not to take into account the data provided by this minor. If you are aware that the person registered on the Mellowstore website is not of legal age and does not have the legal representative’s consent regarding the use of the website, please inform us about the case.
We share personal data with our partner courier companies that ensure delivery of purchased products to the address specified by the user. Mellowstore transfers the following information to the partner courier companies: order details, customer name, surname, address and contact number. The information provided to the partner courier companies will be solely used for the purpose of delivering the purchased products.
Sharing user’s personal data may be necessary in some cases defined by the current legislation of Georgia in order to detect, investigate or prevent crime.
Considering the users’ interests, to deliver promotional materials, offer various interesting services and products, and improve service quality, Mellowstore can use personal data, particularly name, e-mail and phone number for direct marketing. In order to carry out direct marketing, Mellowstore reserves the right to transfer the aforementioned personal data to third parties that will provide advertising services to Mellowstore defined by the agreement signed between them.
Except for the above-mentioned, Mellowstore is authorised to share personal information with any third party stipulated by the current legislation of Georgia.
User is eligible to ask Mellowstore to stop direct marketing at any time. Submitting a user’s request to stop direct marketing does not oblige Mellowstore to stop providing user with information about updates and changes.
In case of a desire to stop direct marketing, the user can contact Mellowstore via e-mail. This does not mean that Mellowstore will stop providing user with other services.
Mellowstore uses the standard procedure of log files. Like other websites, Mellowstore uses Cookies. Log files and Cookies are used to store information about user behaviour and to improve service quality. The following data is generated and collected through log files and Cookies:
This information does not identify any specific user and represents analytical data.
When starting to use the website, the user has the option to accept Cookies. If the user does not press the appropriate button and continues to use the website despite the notification, such action will be considered as consent by the user.
User can manage Cookie settings through the browser settings.
Mellowstore compiles information:
When registering on the website, the user provides the following information:
For registration, the user has to provide the above-mentioned information. Without giving this data the user cannot be registered on the website.
After selecting products, the user will be redirected to the payment page. On the payment page, the user fills out his/her card data and confirms payment. Mellowstore has no access to the user’s bank card data. Mellowstore receives information about the payment made by the user.
Mellowstore takes responsibility for the privacy and security of the user’s personal data.
Mellowstore stores personal data about the user to achieve the purpose for the period stipulated by the law and this policy document.
It is crucial for Mellowstore to protect the personal data provided by the user. The user’s profile is accessible only through the user name and password generated by him/her. Mellowstore recommends not to share this information to third parties. Otherwise Mellowstore disclaims any responsibility.
Mellowstore applies all measures to protect the user’s personal date; however, it takes no responsibility for actions of unauthorised third parties who may illegally access Mellowstore servers.
Mellowstore disclaims all responsibility regarding other websites that may be displayed as an external link on the Mellowstore website. The Privacy Policy of other websites may differ from this Policy. Mellowstore asks its users to read the Terms and Conditions as well as the Privacy Policy of the website displayed as an external link.
In our sole discretion, we reserve the right to make changes and additions to this Policy at any time. Users will be notified about amendments by email, or they will be published on our website.
Changes and additions come into force once they are published on the website, or users are notified about them by private message. After the changes and additions come into force, the use of the website will be considered as consent to the changed terms.
Please contact us at sales@mellowstore.ge for questions and additional information about our Privacy Policy.
